With all styles available for pre-order, we will note the date of dispatch from our warehouse. Please note: this date is subject to change due to any unforeseen circumstances. If the delivery is delayed, you will receive an email from Luks Emporium quoting the new delivery date.


Standard Shipping

Standard shipping on all orders is $9.95 within Australia. For orders placed within Australia Post, we use Registered Post. Please allow 7-10 business days to receive all deliveries via the standard shipping option. 

If for any reason extra postage and handling or taxes may occur upon arrival for international orders, this will be at the customer's expense. Please with any enquiries.

All shipping fees are non-refundable.



Repairs to damaged goods are assessed by case and may incur a fee if repair is possible. If deemed repairable, we will seek customers approval before the repair takes place. The repair process may take between 4-6 weeks.


Variance in Leather Colour

Colour of leather may slightly vary in colour as this product is lovingly handmade and the material has natural imperfections.


Variance in Stones

Gemstones naturally vary in colour slightly. Your piece will bear individual characteristics and although equally as beautiful and unique, it may vary from the photograph. We are regrettably not be able to exchange for a different piece based on the characteristics of crystals unless there is an imperfection such as a crack. If you are concerned about the variance, please contact your closest stockist and choose yourself in store.


Jewellery Care

Lady Luks jewellery is made from precious metals; Sterling Silver and 14ct Gold Place.

These materials are inherently soft. To avoid damage the jewellery should be looked after with care. Store in a soft dry location. Minimise exposure to oxygen, moisture, and oils which will over time cause the materials to patina. To maintain lustre polish with appropriate polishing cloth. Ensure handing jewellery lays flat or hangs when stored. 

Take care when wearing and cleaning embellished and fine pieces as they are all handmade and quite fragile in nature.